End-to-End Customs Brokerage Services Across USA & Canada

End-to-End Customs Brokerage Services Across USA & Canada

End-to-End Customs Brokerage Services Across USA & Canada

A dedicated customs brokerage team manages your USA CBP and Canada CBSA compliance, Commodity Classification, Entry filing, and Trade operations - under your brand, on your timeline, using your provided tools and software

End-to-End Data Security

NDA-First Engagement

Secure File Transfer Protocols

Role-Based Access Control

No Offshore Data Exposure

End-to-End Data Security

NDA-First Engagement

Secure File Transfer Protocols

Role-Based Access Control

No Offshore Data Exposure

Our Services

What services do we offer?

What services do we offer?

From first document to final release, we've got every step covered.

From first document to final release, we've got every step covered.

Entry Filing & Submission

We prepare and file customs entries accurately and on time across both US and Canadian borders - ACE, ACI, PAPS, PARS, ISF and more. Zero delays, zero errors.

Entry Filing & Submission

We prepare and file customs entries accurately and on time across both US and Canadian borders - ACE, ACI, PAPS, PARS, ISF and more. Zero delays, zero errors.

HTS / HS Code Classification

Precise tariff classification for every commodity. We minimize duty exposure, avoid misclassification penalties, and keep you fully compliant with CBP and CBSA requirements.

HTS / HS Code Classification

Precise tariff classification for every commodity. We minimize duty exposure, avoid misclassification penalties, and keep you fully compliant with CBP and CBSA requirements.

Document Review & Verification

Commercial invoices, bills of lading, packing lists, permits - we review every document before filing to catch discrepancies before they become costly hold-ups.

Document Review & Verification

Commercial invoices, bills of lading, packing lists, permits - we review every document before filing to catch discrepancies before they become costly hold-ups.

Compliance & Regulatory Support

From USMCA origin determination to admissibility reviews, we ensure every shipment meets the latest trade regulations on both sides of the border.

Compliance & Regulatory Support

From USMCA origin determination to admissibility reviews, we ensure every shipment meets the latest trade regulations on both sides of the border.

Duty Drawback & Refund Processing

Don't leave money on the table. We identify drawback opportunities and manage the entire refund claim process on your behalf.

Duty Drawback & Refund Processing

Don't leave money on the table. We identify drawback opportunities and manage the entire refund claim process on your behalf.

White-Label Back Office Support

We operate silently under your brand. Your clients see you - we handle everything behind the scenes with full confidentiality.

White-Label Back Office Support

We operate silently under your brand. Your clients see you - we handle everything behind the scenes with full confidentiality.

USA & Canada Dual Expertise

One partner for both borders. We are fluent in CBP and CBSA requirements, USMCA compliance, and cross-border trade regulations - giving you complete North American coverage under one roof, with one point of contact.

USA & Canada Dual Expertise

One partner for both borders. We are fluent in CBP and CBSA requirements, USMCA compliance, and cross-border trade regulations - giving you complete North American coverage under one roof, with one point of contact.

PGA Coordination Without the Chase

We proactively manage Partner Government Agency requirements like FDA Prior Notice, FCC declarations, EPA forms, USDA/CFIA permits, even before they become release holds.

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Ai connecting with zono
ACE/ACI Portal Mastery

We don't just file - we manage your ACE and ACI accounts, monitor rejection queues, respond to CBP/CBSA queries, and resolve discrepancies before they escalate into exams or penalties.

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ISF Penalty Defense

ISF late filings and inaccuracies are one of CBP's biggest revenue sources from brokers. Our ISF team files early, monitors amendments, and maintains an audit trail that protects you if CBP ever comes knocking.

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Revenue growth graph
Post-Entry Audit & Protest Filing

Mistakes happen. When they do, we handle post-entry amendments, CF-19 protests, and CBSA re-determinations - recovering overpaid duties and correcting errors before they compound.

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Tariff Engineering Awareness

We flag opportunities where legal product description adjustments, country of origin changes, or first sale valuation could result in significant duty reduction - adding real financial value beyond just filing.

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Bonded Warehouse & FTZ Entry Expertise

We prepare and manage IT entries, FTZ admissions, warehouse entries, and manipulation permits - giving your clients access to advanced duty deferral and reduction strategies most brokers overlook.

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Broker of Record Compliance Shield

As your back office, we maintain meticulous record keeping aligned with 19 CFR Part 163 and CBSA requirements, so if you ever face a CBP compliance audit or CBSA verification, your files are clean, complete, and audit-ready.

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HS Code Consistency Across Both Countries

We synchronize HTS (US) and Schedule B / HS (Canada) classifications ensuring your clients get consistent duty treatment and no surprises when the same product crosses in either direction.

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Deadline-Driven Workflow Management

We track CBP liquidation deadlines, protest windows (180 days), CBSA re-determination timelines, and drawback filing periods - ensuring no money-saving or compliance opportunity ever expires on your watch.

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Why should you hire us?

PGA Coordination Without the Chase

We proactively manage Partner Government Agency requirements like FDA Prior Notice, FCC declarations, EPA forms, USDA/CFIA permits, even before they become release holds.

PGA Coordination Without the Chase

ACE/ACI Portal Mastery

We don't just file - we manage your ACE and ACI accounts, monitor rejection queues, respond to CBP/CBSA queries, and resolve discrepancies before they escalate into exams or penalties.

ACE/ACI Portal Mastery

ISF Penalty Defense

ISF late filings and inaccuracies are one of CBP's biggest revenue sources from brokers. Our ISF team files early, monitors amendments, and maintains an audit trail that protects you if CBP ever comes knocking.

ISF Penalty Defense

Post-Entry Audit & Protest Filing

Mistakes happen. When they do, we handle post-entry amendments, CF-19 protests, and CBSA re-determinations — recovering overpaid duties and correcting errors before they compound.

Post-Entry Audit & Protest Filing

Tariff Engineering Awareness

We flag opportunities where legal product description adjustments, country of origin changes, or first sale valuation could result in significant duty reduction — adding real financial value beyond just filing.

Tariff Engineering Awareness

Bonded Warehouse & FTZ Entry Expertise

We prepare and manage IT entries, FTZ admissions, warehouse entries, and manipulation permits — giving your clients access to advanced duty deferral and reduction strategies most brokers overlook.

Bonded Warehouse & FTZ Entry Expertise

Broker of Record Compliance Shield

As your back office, we maintain meticulous recordkeeping aligned with 19 CFR Part 163 and CBSA requirements, so if you ever face a CBP compliance audit or CBSA verification, your files are clean, complete, and audit-ready.

Broker of Record Compliance Shield

HS Code Consistency Across Both Countries

We synchronize HTS (US) and Schedule B / HS (Canada) classifications ensuring your clients get consistent duty treatment and no surprises when the same product crosses in either direction.

HS Code Consistency Across Both Countries

Deadline-Driven Workflow Management

We track CBP liquidation deadlines, protest windows (180 days), CBSA re-determination timelines, and drawback filing periods — ensuring no money-saving or compliance opportunity ever expires on your watch.

Deadline-Driven Workflow Management

Who We Serve

Who We Serve

Licensed Customs Brokers
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Licensed Customs Brokers
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Licensed Customs Brokers
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International Freight Forwarders
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International Freight Forwarders
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International Freight Forwarders
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Third-Party Logistics Providers (3PLs)
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Third-Party Logistics Providers (3PLs)
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Non-Resident Importer of Records (NRI)
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Non-Resident Importer of Records (NRI)
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Importer & Exporter with in-house Brokerage and Freight Forwarding
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Importer & Exporter with in-house Brokerage and Freight Forwarding
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Importer & Exporter with in-house Brokerage and Freight Forwarding
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Frequently Asked
Questions

Frequently Asked
Questions

How do I outsource customs brokerage operations for my freight forwarding company?

Outsourcing your customs operations starts with finding a specialist team that understands both US CBP and Canadian CBSA requirements. We integrate directly into your workflow, handle all filings under your brand, and manage the entire customs process - so you can offer full brokerage services without building an internal team.

Can a freight forwarder offer customs brokerage without a license?

Yes. Freight forwarders can offer customs brokerage services to their clients by partnering with a licensed customs brokerage operation. We handle all the compliance, filing, and regulatory requirements behind the scenes - you present a complete, seamless service to your clients.

How much does it cost to outsource customs brokerage services?

Outsourcing customs brokerage is significantly more cost-effective than hiring in-house staff. Costs vary based on entry volumes, complexity, and trade lanes. Contact us for a customized quote based on your specific needs - most clients see 40-60% cost savings compared to in-house operations.

What is the difference between a customs broker and customs brokerage back office?

A licensed customs broker is the entity legally responsible for filing entries with CBP or CBSA. A customs brokerage back office handles all the operational work behind that license - entry preparation, classification, document review, and compliance checks. We are the engine that powers your brokerage operation.

How do I scale my customs brokerage business without hiring more staff?

The fastest way to scale without headcount is to outsource your entry processing, classification, and compliance functions to a specialized team. We act as your extended customs department - handling volume spikes, new trade lanes, and complex entries without you adding a single employee.

Is it safe to outsource customs documentation and filing?

Getting started is simple. Reach out to start a conversation about your business, goals, and challenges. From there, we’ll determine whether there’s a good fit and outline the best next steps.

Can I get customs brokerage support for both USA and Canada from one company?

Yes - and this is rare. Most outsourced brokerage providers specialize in one country. We handle both US CBP and Canadian CBSA filings under one roof, giving you a single point of contact for all North American cross-border trade.

How do freight forwarders handle customs clearance for their clients?

Freight forwarders typically either partner with a licensed customs broker or build an internal brokerage team. The most cost-effective and scalable option is partnering with a specialized customs operations team like ours - giving your clients seamless clearance without the overhead of an in-house department.

How do I reduce customs entry errors in my brokerage?

Entry errors typically stem from rushed classification, incomplete document review, or lack of regulatory updates. Our multi-layer review process - initial filing, compliance check, and supervisor review - catches discrepancies before they reach CBP or CBSA, dramatically reducing error rates.

What happens when CBP audits a customs broker?

During a CBP compliance audit, your entry records, classification rationale, and importer communications are scrutinized. We maintain audit-ready files for every entry - organized, complete, and aligned with 19 CFR Part 163 recordkeeping requirements - so you're never caught off guard.

testimonials

Happy users feedback

“I have been using them for a year now. Everything is detailed & well organized and, of course, damn beautiful.”

Operations Manager, Top 100 NVOCC

Avater

“I have been using them for a year now. Everything is detailed & well organized and, of course, damn beautiful.”

Operations Manager, Top 100 NVOCC

Avater

"The speed of their pricing support team allowed us to win a major seasonal contract that we previously couldn't quote fast enough."

VP of Sales, Mid-West 3PL

Avater

"Scalability was our biggest hurdle. Now we can handle volume spikes without the stress of emergency hiring."

CEO, Export Logistics Firm

Avater

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